Holiday Resort Unity Owners Survey

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We value your custom. At Holiday Resort Unity we are constantly looking at ways to improve our holiday facilities and service. If you have any comments, now is your chance to tell us. Please complete our survey to give us some feedback so we can make positive changes to make sure we get our service right for you. All completed surveys will be put in a prize draw to win a free holiday next year.

How many times have you visited your caravan so far this season?

1-5 times

5-10 times

10-15 times

15 times +

	Our Service

Please rate our service

	Excellent	Good	OK	Poor
Service from reception team
Service from maintenance team
Service from security team

Please rate our communication methods to you

	Excellent	Good	OK	Poor
Letters
Invoicing
Email
Telephone
Website

How would you rate the satisfaction of the quality of the facilities on offer

	Excellent	Good	OK	Poor
Cleanliness and maintenance of the facilities
Atmosphere and setting
Landscaping
Lighting

5.	Rate the level of customer service you have experienced.*
	Excellent Good OK Poor

6.	Have any of our team members gone out of their way to make your holiday more enjoyable? If possible, please specicy the name of the team member and what they did.

7.	Rate our environmental & recycling practices.*
	Excellent Good OK Poor

8.	Have you attended any owner's events this season?
	YesNo

9.	Please rate your enjoyment of the owner's events
	Excellent Good OK Poor

10.	Do you have any ideas for any future events?